Our Writing Principles

A city guide is only useful if readers can trust it. These are the principles we follow for every article, from a long architecture walk to a short note on paying for the tram.

We go before we write

Wherever possible, we have walked the route, eaten in the food hall or sat on the boat before describing it. When an article draws on general knowledge rather than a recent visit — the history of a building, for instance — we keep to well-established facts.

We leave out what we cannot check

You will not find invented statistics, made-up quotes or rankings on this site. If we are not sure about something, we either find out or leave it out. Where details are likely to change, such as opening hours, prices and timetables, we say so and suggest checking with the operator.

We write for real days

Guides assume rain is possible, legs get tired and children get hungry. We mention steep stairs, long distances and exposed bridges, and we suggest alternatives when the weather turns.

Businesses and links

Some articles mention or link to companies and services, particularly in our business, events and shopping coverage. A mention is not a promise of quality. We describe what we know, and we encourage readers to compare options before deciding.

We correct openly

When a reader points out a mistake or a change, we check it and update the guide. Articles that have been revised show an updated date, so you can see when the information was last looked at.

Tell us when we fall short

If a guide does not meet these principles, please let us know through the contact page.